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Contact Centre Symposium
Rydges Resort Hunter Valley , AustraliaIn today’s ever-changing environment, customer needs and expectations are dynamic. In order to remain competitive, we need to be supporting our customers in new ways, and creating a frictionless, intuitive ...
AI in CX: Designing Personalised Customer Experiences – Webinar
OnlineThe future of customer experience (CX) is being driven by AI – and we’re showing you how. This session, will dive deep into how AI can help you better understand ...
CMO ANZ Summit 2025
The STAR Gold Coast, Queensland, AustraliaExperience the 17th CMO ANZ Summit 2025, an invitation-only event on July 28-29, 2025, at The Star Gold Coast in Broadbeach, Queensland, Australia. This exclusive forum brings together top marketing ...
Unlocking the Future of Customer Connection: Turning AI Investment into Impact and Efficiency in a Cost-Conscious World
As Asia cements its position as a global hub for innovation and economic growth, the region’s customer contact functions are redefining how businesses engage with their customers. According to the ...