home Customer Experience InMoment acquires Lexalytics

InMoment acquires Lexalytics

InMoment have announced that it has completed the acquisition of  Lexalytics, a provider of cloud and on-premise natural language processing. “With Lexalytics, we bring together the most powerful structured and unstructured data analytics engines with our award-winning XI Platform to give companies the unique capability to mine feedback with unprecedented clarity and go beyond surveys to meet their customers and employees where they are—with deeper understanding of their journey, emotion, intention, and the effort associated with an experience. We’re excited to welcome the extraordinarily talented Lexalytics team to InMoment,” said Andrew Joiner, CEO at InMoment.

“Lexalytics is all about helping customers discover more meaningful intelligence in structured and unstructured data sources to help them drive more informed business decisions,” said Lexalytics CEO Jeff Catlin. “By joining InMoment we have the remarkable opportunity to push additional innovative solutions and transformative expertise to our customers around the globe.”

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