Meet Our CX Experts

Meet CXFocus’s editorial panel of experts. The panel comprises individuals with extensive backgrounds in sales, marketing, customer service, technology and business strategy.  Each individual is a recognised leader in their field of expertise.

As well as providing articles and editorial comment in relation to their chosen topics and areas of expertise, they are available to answer questions and offer advice via email or LinkedIn. Most are also professional speakers and are available for speaking engagements and seminars.

Rebecca Wilson
Human Experience Strategies, Change Agent, CCXP

Rebecca works with C-Suite and leadership teams and individuals to ignite their belief in themselves and in their people in order to drive success and accelerate change. Her years of experience in the development and execution of customer and employee experience strategies based on human-centred design and behavioural science principles provide valuable, practical business pathways.

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