How to create a positive web experience for your customers
![website customer experience](https://www.cxfocus.com.au/wp-content/uploads/2017/06/customer-experience-cx-267x167.jpg)
Your website is often the first experience a customer has of your organisation. A negative experience will tarnish future interactions, driving potential customers into the arms of your competitors. On the other hand, a positive web experience will encourage greater engagement – converting website visitors into paying customers. A substandard web experience stems from placing …