Strong Employee Engagement = Exceptional Customer Experience
![employee engagement](https://www.cxfocus.com.au/wp-content/uploads/2017/03/employee-wellbeing-min-300x188.jpg)
Creating exceptional experiences for customers requires having engaged employees who are enthusiastic about their workplace and their role within the organisation. According to a recent Gallup study however, employees are disengaged at work – worldwide only a tiny 13% of workers are engaged. Considering how much time we all have to spend at work, it …