If you would like to see an event listed here please email editorial@cxfocus.com.au.
Customer 360 Symposium
Rydges Resort Hunter Valley , AustraliaThe Customer 360 Symposium is back for its 12th year, bigger and better than ever, bringing together over 150 of the most influential CX and Customer Insights leaders from the leading organisations in Australia ...
Contact Centre Symposium
Rydges Resort Hunter Valley , AustraliaIn today’s ever-changing environment, customer needs and expectations are dynamic. In order to remain competitive, we need to be supporting our customers in new ways, and creating a frictionless, intuitive ...
AI in CX: Designing Personalised Customer Experiences – Webinar
OnlineThe future of customer experience (CX) is being driven by AI – and we’re showing you how. This session, will dive deep into how AI can help you better understand ...
Unlocking the Future of Customer Connection: Turning AI Investment into Impact and Efficiency in a Cost-Conscious World
As Asia cements its position as a global hub for innovation and economic growth, the region’s customer contact functions are redefining how businesses engage with their customers. According to the ...