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10th Annual Customer Contact Week Australia and New Zealand
The STAR Gold Coast, Queensland, AustraliaIn 2025, we are excited to mark ten years of Customer Contact Week in ANZ. This milestone event, focused on ‘empowering human connection through technology’ will honour the progress we've made ...
CX Awards Ceremony
The CX Awards are the ultimate accolade in CX to benchmark and recognise CX excellence in the region, celebrating the industry’s incredible innovation and commitment to the customer experience. It ...
Customer 360 Symposium
Rydges Resort Hunter Valley , AustraliaThe Customer 360 Symposium is back for its 12th year, bigger and better than ever, bringing together over 150 of the most influential CX and Customer Insights leaders from the leading organisations in Australia ...
Contact Centre Symposium
Rydges Resort Hunter Valley , AustraliaIn today’s ever-changing environment, customer needs and expectations are dynamic. In order to remain competitive, we need to be supporting our customers in new ways, and creating a frictionless, intuitive ...
AI in CX: Designing Personalised Customer Experiences – Webinar
OnlineThe future of customer experience (CX) is being driven by AI – and we’re showing you how. This session, will dive deep into how AI can help you better understand ...
CMO ANZ Summit 2025
The STAR Gold Coast, Queensland, AustraliaExperience the 17th CMO ANZ Summit 2025, an invitation-only event on July 28-29, 2025, at The Star Gold Coast in Broadbeach, Queensland, Australia. This exclusive forum brings together top marketing ...
The Customer Show
Marvel Stadium , AustraliaCustomer experience is no longer just a buzzword – it’s the driving force behind business growth and a competitive edge. But we’re not just talking about CX – we’re transforming it. This ...
Unlocking the Future of Customer Connection: Turning AI Investment into Impact and Efficiency in a Cost-Conscious World
As Asia cements its position as a global hub for innovation and economic growth, the region’s customer contact functions are redefining how businesses engage with their customers. According to the ...
CX Retreat 2025
RACV Cape Schanck Resort Trent Jones Dr, Cape Schanck, Victoria, AustraliaFollowing the huge success of the inaugural CX Retreat, we’re excited to announce our two-day and two-night retreat-style networking event for the Victorian CX Community: The CX Retreat, will be ...