Customer Champions Online, A/NZ

A free online event, for customer-centric leaders

Customers. From delivering a five-star experience through measuring success and loyalty, the rapid and constant pace of change makes keeping up with customer demands and wishes challenging for even the most committed of Customer Leaders.

This is why Corinium are flipping CX conferences on their head by bringing our audience a free-to-attend, online event showcasing incredible insights from organisations placing the customer at the heart of everything they do.

Customer Champions Online will welcome senior CX, Marketing, Brand & Customer executives responsible for advocating the customer!

The event agenda will showcase eight live presentations (in webinar format) from some of the most innovative companies in Australia and New Zealand!

Confirmed Speakers:

• Jon Tidd, Chief Customer Officer (formerly Chief Financial Officer), Superloop
• Violet Lazarevic, General Manager of Customer Insights, Telstra
• Robert Barać, Director Customer Experience – Government, Innovation Transaction Banking, ANZ
• Gabrielle Dracopoulos, Head of Customer Experience, Intuit
• Kylie De Courteney, Managing Director, NSW Telco Authority
• Emma Powell, Chief Customer Officer, Accident Compensation Corporation (NZ)

Four Days, Four Themes:

• Day 1: DEMONSTRATING ROI
• Day 2: THE CHALLENGE OF ‘HOW’
• Day 3: DATA & INSIGHTS
• Day 4: CAPTURING CUSTOMERS EMOTIONALLY IN A DIGITAL WORLD