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Category: Disrupt the Disrupters

A future without oil, interview with Caltex chairman Greig Gailey

By Margot Cairnes   Posted in Disrupt the Disrupters
Posted on June 7, 2017June 7, 2017
Foodary Caltex

Margot Cairnes interviews Caltex chairman Greig Gailey about the massive changes taking place at Caltex as the world moves to the mass adoption of electric cars. Last year Greig Gailey …

Steve Austen from InLoop is living the start-up dream

By Margot Cairnes   Posted in Disrupt the Disrupters
Posted on May 8, 2017May 9, 2017

Margot Cairnes talks to Steve Austen about how focusing on customer experience and customer centric design helped Inloop to become one of the fastest growing start-ups in Australia. They have …

Why “management inertia” is your biggest threat! Interview with Karen Moses

By Margot Cairnes   Posted in Disrupt the Disrupters
Posted on March 16, 2017March 30, 2017
karen Moses on digital disruption

Margot Cairnes, change visionary and leader, talks candidly with Karen Moses, former COO and head of strategy for Origin Energy, about the impact of digital disruption on Australian companies.  Karen …

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CX Focus Magazine

CX Focus is for executives who need to understand digital disruption and how it’s reshaping the type of relationships brands have with their customers. By providing the latest news, special reports, case studies, blogs, videos, and a host of other content CX Focus is a forum to explore the key issues around customer experience and digital disruption.

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