Training & Development


Mini-MBAs in Customer Management & Technology

Advance your career with flexible, MBA-level training. Empowering CX leadership, marketers, and digital innovators worldwide.

The Field Bell Institute offers MBA-level education focused on the formal management of the customer base as an enterprise asset. Its two core courses integrate principles from executive management, marketing science, economics, technology, the humanities, and peer-reviewed research from academic journals and business schools.

CXFocus is proud to support the Field Bell Institute and its groundbreaking Mini-MBA in Customering and Customer Technology. These programs represent a significant milestone as the world’s first dedicated MBA-level education focused on the formal management of the customer base as a core enterprise asset.

 

Coming in 2026


From Adolescence to Adulthood – The defining line in the sand for CX

One of my sons is heading toward to the end of his teen years.  He’s sailing through it like an…

Is a Mini MBA in Customering right for You?

The demand for highly skilled and strategically adept CX professionals is on the rise. While various…