Event type: Awards Dinner or Gala

23

Apr

23

Apr

Digital CX Awards 2026

23-04-26 -

-

Awards Dinner or Gala

CXFocus Magazine

CXFocus is for executives who need to understand digital disruption and how it’s reshaping the type of relationships brands have with their customers. By providing the latest news, special reports, case studies, blogs, videos, and a host of other content CX Focus is a forum to explore the key issues around customer experience and digital disruption.

Editorial schedule and features list

Latest Posts

Stop taking calls, start driving value – The 2026 contact centre reset December 11, 2025
Why AI Transparency will build brand trust and loyalty in 2026 – Interview with Nicholas Kontopoulos December 10, 2025
Boost profit, not averages – The new metrics defining contact centre success. December 9, 2025
The shopper-bot called – Your curtains don’t match your carpets December 7, 2025
Why digital identity now determines customer loyalty December 4, 2025
The future of CX is proactive and predictive – Interview with Swyftx’s Siân Howatson December 1, 2025
Signature moments that generate value – Interview with Lachlan Davidson from Bupa November 28, 2025
Creating student-first experiences: CSU’s Journey to proactive, empathetic support November 27, 2025
Why Zendesk predicts contextual intelligence to be the new CX Standard – Interview with Kellie Hackney November 26, 2025
Ready Maestro! Genesys unveils its strategy for an orchestrated future November 20, 2025

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