Advance your career with flexible, MBA-level training. Empowering CX leadership, marketers, and digital innovators worldwide.
Marketing is a strategic function within businesses, and the customer base is a key asset. Most marketers and CX professionals, however, lack the critical competencies and mindset to fully succeed in their current and future roles.
The Field Bell Institute offers MBA-level education focused on the formal management of the customer base as an enterprise asset.
Its two core courses integrate principles from executive management, marketing science, economics, technology, the humanities, and peer-reviewed research from academic journals and business schools. This content is structured within a repeatable quality management system. The programs are designed for flexible consumption and aim to equip participants with advanced knowledge and practical skills for career progression.
CXFocus is proud to support the Field Bell Institute and its groundbreaking Mini-MBA in Customering and Customer Technology. These programs represent a significant milestone as the world’s first dedicated MBA-level education focused on the formal management of the customer base as a core enterprise asset.
One of my sons is heading toward to the end of his teen years. He’s sailing through it like an OG. Assured. Confident. Way too adult in some ways, but I’m proud of him. Unlike his old man at the same age, he’s comfortable in his skin, knows who he is. But that’s not the …
The demand for highly skilled and strategically adept CX professionals is on the rise. While various certifications exist, a new credential, the Mini MBA in Customering from the Field Bell Institute, is emerging as a significant contender, promising to accelerate careers by addressing fundamental gaps in customer education. For years, the customer field has grappled …