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Author: Tom Amos

Tom Amos is the CEO and co-founder of Sidekicker. He drives Sidekicker’s vision and strategy to build a market-leading platform where businesses can access Australia and New Zealand’s best community of skilled hourly workers–known as Sidekicks. Tom was most recently listed as #39, along with Sidekicker co-founder and Director Jacqui Bull, in Business News Australia’s 2022 Top 100 Young Entrepreneurs.

The Future of Customer Experience: Where it’s heading in the next five years

By Tom Amos   Posted in Customer Experience Employee Experience
Posted on April 6, 2023May 3, 2023

Amazon founder Jeff Bezos once famously said: “we see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every …

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CX Focus Magazine

CX Focus is for executives who need to understand digital disruption and how it’s reshaping the type of relationships brands have with their customers. By providing the latest news, special reports, case studies, blogs, videos, and a host of other content CX Focus is a forum to explore the key issues around customer experience and digital disruption.

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