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Author: Philip Miller

AI Strategist, Progress

Human & machine collaboration: AI success in 2025

By Philip Miller   Posted in Artificial Intelligence - AI Customer Experience
Posted on January 31, 2025February 20, 2025

2023 was what we could call generative AI’s “wow!” moment. It opened the doors of plenty of new use cases for AI, and made the technology readily available to literally …

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CX Focus is for executives who need to understand digital disruption and how it’s reshaping the type of relationships brands have with their customers. By providing the latest news, special reports, case studies, blogs, videos, and a host of other content CX Focus is a forum to explore the key issues around customer experience and digital disruption.

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