Author: Paul Koopmans

Paul Koopmans is the Vice President, Commercial for Australia and New Zealand at industry-leading payments technology and solutions company Worldpay. As a senior commercial leader with extensive experience in international market expansion across the financial services and technology sectors. With over 20 years of experience, Paul has a proven track record of accelerating business growth by creating and expanding commercial functions domestically and internationally. Paul also serves on the boards of various technology firms.

The subscription economy is booming, but so are customer expectations

By Paul Koopmans Posted in Customer Experience

Posted on May 22, 2025May 22, 2025

Subscription models have become a dominant business model across many industries, from streaming platforms and online learning to digital services and meal kits, with many products and services that were …