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Author: Chris Connolly

Director, Solutions Engineering, APJ Communications Business at Twilio. Christopher Connolly is Solutions Engineering Lead for the Communications business at Twilio. Based in Sydney, Australia, Connolly leads the development and implementation of innovative, customer-centric strategies at Twilio. Known for delivering business-critical solutions, Connolly excels at driving growth and innovation for Twilio’s customers. His extensive international experience across banking, telecommunications and government sectors has equipped him with the expertise to craft bespoke solutions tailored to unique needs across diverse markets.

Will RCS outpace SMS as Australia’s top communication tool?

By Chris Connolly   Posted in Digital Transformation & Technology
Posted on May 8, 2025May 8, 2025

Australia’s long-standing connection with SMS has endured significant evolution in the mobile landscape, through increasing smartphone penetration, the rise of Over-the-top (OTT) messaging, mobile payments and expanding digital commerce industries. …

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CX Focus Magazine

CX Focus is for executives who need to understand digital disruption and how it’s reshaping the type of relationships brands have with their customers. By providing the latest news, special reports, case studies, blogs, videos, and a host of other content CX Focus is a forum to explore the key issues around customer experience and digital disruption.

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