Executive profiles featuring interviews with leading experts and executives offer a valuable opportunity to gain insights into customer experience, leadership strategies, and innovative ideas.
ByMark Atterby
Customer Experience,Customer Insights and Data,Employee Experience,Executive Profiles
October 3, 2025
Customer experience (CX) is often equated with personalisation and speed. Companies strive to…
ByMark Atterby
Customer Experience,Executive Profiles,Marketing & Brand Experience,Movers & Shakers
July 8, 2025
Anytime Fitness’s vision for “one million healthier lives” guides their innovative…
At Zendesk Relate 25, Mark Atterby, CXFocus editor, interviewed Tom Powers VP of Operations at…
Visit Site Last year, Officeworks was recognised with the Best CX Initiative Award at the Ashton…
Contact Energy in New Zealand has passed significant milestones on its path to becoming a…
Pernod Ricard Winemakers, a global leader in wines and spirits, underwent a significant shift in its…
Mark Atterby, Editor of CXFocus, recently interviewed Ledi Lapaj, Director Customer Experience…
The marketing landscape is evolving rapidly, driven by technological advancements, shifting consumer…