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8th Contact Centres Asia Summit 2020 – Online Event
November 30, 2020 @ 8:00 am - December 2, 2020 @ 5:00 pm
The COVID 19 Pandemic has led to Contact Centre Leaders rethinking its contact centre strategy and how it should plan and manage its contact centre operations.
It has created many operational issues for contact centre operations and it has underscored the need for contact centre resiliency,
The question is how do you do so successfully? How can you ensure your contact centre operations is scalable and easy to set-up for the long term? How can you transform digitally in a seamless and effective manner? What should you do to manage the demands on contact centre operations and agents in the short term amidst COVID 19?
ALL THIS AND MORE WILL BE DISCUSSED AT THE 8th CONTACT CENTRES SUMMIT 2020- LIVE ONLINE!! Don’t miss out!