CX Leadership Webinars

The CXFocus Leadership Webinar Series is aimed at CX executives and practitioners, who need to understand the key trends, issues and topics that are redefining the experience economy. The monthly webinars will consist of a range of practical presentations and discussion panels, highlighting key trends and issues as well as demonstrating how organisations have executed successful CX transformation strategies.

Webinar Schedule and Dates

Topic Month
 Why you need a ‘Customer Centric’ culture to succeed at customer experience  July
How to get your CEO and CFO excited about Customer Experience   August
The CX Career Path  September
The latest trends in understanding the customer journey  October
Beyond CSAT, NPS and CES  November
Designing and integrating customer and employee experiences that bring your brand to life  Decevember

Partnership Opportunities

This is your opportunity to get your name in front of leading CX executives and leaders. You can partner with us for a single event or sponsor a range of events.

For more information and a proposal please contact Mark Atterby, 0423 202 415 or email

Partners receive as part of their sponsorship package, the following:

  • Placement of logos and recognition on all pre-event emails, CXFocus website and registration page
  • Brand mention and introduction at the start of each webinar
  • Mentions of sponsor brands in all social media activity associated with webinars
  • Sponsorship recognition and logo placement on CXFocus email newsletter (3 issues)
  • 1 x month banner advertisement on CXFocus Website
  • Development and distribution of one eDM campaign to CXFocus’ email database