Curious Thing's Voice AI assistants help businesses boost operational efficiency, grow revenue and enrich the digital customer experience journey without requiring large investments or additional headcount.
Their multilingual voice AI assistants have successfully automated millions of inbound and outbound phone conversations for SMBs and enterprises across a wide range of industries including financial services, healthcare, insurance, eCommerce and more.
Curious Thing is the only Voice AI technology that supports rapid deployment across all use cases - payment support, enquiry handling, appointment setting, lead qualification, and more.
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Our combination of top-tier talent, next-generation technology, a digital-first mindset, continuous learning, and innovation yields our clients:
Up to 70% in labour arbitrage savings
At least a 30% reduction in cost-to-service
We do this so because it gives customers and our clients what they want – a more efficient and optimal customer experience. Helping to achieve this is rewarding for our experts and allows us to shift to more value additive work for our clients such as customer Intelligence, Protection, Attraction, and Conversion. It is here that our experts further deliver up to a 10x return. This distinguishes us significantly from traditional contact centre service providers.